Youmayhavedonesomethingwrong,butnowyou'rewillingtomaket...

问题详情：

You may have done something wrong, but now you're willing to make things right.   36   If you want to make sure that your apology is effective and doesn’t cause even more hurt, follow the advice below to write a fantastic apology.

State what your letter is about. It’s a good idea to begin by letting them know that this letter is an apology. If you don’t want them to be confused about why you’re writing or what you’re going to say, say something like: “  37  ”.

State your mistake. Now that you’re apologizing, say what you’re apologizing for and why it was incorrect.   38  . By fully putting it out there in the open, the person that you’re apologizing to will know that you do really understand what you did.

  39   This is one of the most important parts of an apology but can be the hardest to say. What you do need to do is admit your responsibility for your mistake openly and without reservation(保留). You might have had good reasons for doing what you did but that shouldn’t keep you from saying that your actions caused someone to get hurt.

Offer a solution that will lead to change. Just saying that you’re sorry isn’t really enough. What really gives an apology some power is finding a way to solve the problem in the future.   40  . When you offer a plan for change and how you’re going to go about it, this shows the person that you’re really serious about making the situation better.

A. I’m sorry if your feelings got hurt.

B. I want to write you a letter to apologize.

C. Accept responsibility. 

D. Be very exact and descriptive.

E. An apology letter is a great way to start making amends(修补)for a mistake.

F. It is never too late to make an apology.

G. This is better, even, than just saying that it will never happen again.

【回答】

41-45 BCADA     46-50 CBACB      51-55 ADBCA     56-60 ADBCD

知识点：七选五题型

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